Last Updated: 05/10/2023
At Kinetic Pixel Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, services, or engage with us in any other way. Please take a moment to read this statement carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect various types of information, including:
1.1. Personal Information:
This may include your name, email address, postal address, phone number, and other contact details when you voluntarily provide them to us.
1.2. Usage Information:
We collect data about your interactions with our website, products, and services. This may include your IP address, browser type, device information, and cookies.
1.3. Other Information:
We may also collect information you provide when you contact us, participate in surveys, or interact with us on social media.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. Providing Services:
To deliver the products, services, or information you request from us.
To respond to your inquiries, provide customer support, and keep you informed about updates, promotions, and other relevant information.
To improve our website, products, and services by analysing usage patterns and user preferences.
With your consent, we may send you marketing communications and updates about our products and services.
2.5. Legal Compliance:
To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
3.1. Service Providers:
We may share your information with trusted third-party service providers who help us operate and improve our services.
3.2. Legal Requirements:
We may disclose your information when required by law or in response to valid legal requests.
3.3. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We will obtain your consent before sharing your information with third parties for marketing purposes.
4. Data Security
We take the security of your information seriously. We implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
5. Your Choices
You have the right to:
5.1. Your right of access:
You have the right to ask us for copies of your personal information.
5.2. Your right to rectification:
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
5.3. Your right to erasure:
You have the right to ask us to erase your personal information in certain circumstances.
5.4. Your right to restriction of processing:
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
5.5. Your right to object to processing:
You have the right to object to the processing of your personal information in certain circumstances.
5.6. Your right to data portability:
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
6. Cookies and Tracking Technologies
7. Changes to This Privacy Statement
We may update this Privacy Statement to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on our website with the date of the last update.
8. Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Statement, please contact us at:
Kinetic Pixel Ltd
Unit C Caerphilly Business Park,
02920 098 920
Thank you for entrusting us with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk